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Develop the professional and business skills needed to build and maintain a successful massage therapy practice. This 6-hour continuing education course introduces massage therapists to business ethics, professionalism, professional boundaries, legal and ethical issues, client communication, documentation, marketing, insurance, and basic accounting.
Whether you are an employee, independent massage therapist, or practice owner, this course provides practical information to help you better understand the professional and business responsibilities involved in massage therapy. The course also includes practice management software designed to help with client records, scheduling, documentation, and other day-to-day office tasks.
In this course, you will learn:
Business ethics and professional responsibilities
Professional boundaries and appropriate client relationships
Legal and ethical issues in massage therapy
Client communication and documentation
Marketing and advertising for a massage practice
Insurance and basic accounting concepts
Business planning and practice management
Policies and procedures for organized business operations
How practice management software can support scheduling, client records, and documentation
Why take this course?
Massage therapists need more than technical skills to successfully manage a professional practice. Understanding ethics, boundaries, communication, documentation, marketing, and basic business practices can help you operate your practice more professionally and confidently.
Whether you are starting a massage therapy business, currently managing a practice, or simply want to strengthen your professional knowledge, this course provides practical information and resources you can use as you continue developing your massage therapy career.
Describe the professional roles, responsibilities, and ethical standards associated with massage therapy.
Explain the importance of professional boundaries and appropriate client relationships.
Identify common legal and ethical issues that may arise in massage therapy practice.
Describe effective communication, documentation, and client recordkeeping practices.
Explain basic marketing, advertising, and business planning concepts for a massage therapy practice.
Identify basic insurance, accounting, and financial recordkeeping considerations.
Describe policies, procedures, and organizational practices that support effective practice management.
Recognize how practice management software and technology can support scheduling, client records, documentation, and other day-to-day business functions.
Text: Business and Professional Skills for Massage Therapists, by Sandy Fritz, 358 pages
Massage office practice management software CD
Guide with course instructions
51-question multiple choice final exam
Course evaluation
Certificate of Achievement upon completion
Unlimited phone and email support for course-related questions
The Center for Massage Therapy Continuing Education, LLC is an Approved Provider through the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB); Approved Provider number 409296-00.
Our continuing education courses are also accepted by the American Massage Therapy Association (AMTA), Associated Bodywork and Massage Professionals (ABMP), and most state boards.
For more information on individual state requirements and approvals, please visit our Approvals page and click on your state.
Loved the CD software. - Janice Munch, LMT
Gave me ideas of how to better communicate with clients. - S. Morrison, LMT
Great ethics course. Focused on business practices, which is where my practice lacks. It helped me a lot. - T. Filmore, LMT
Possessing conceptual skills will allow you to:
A. Put an idea or concept into perspective and to perceive how this idea would affect the whole practice
B. Interact effectively, on a daily basis, with clients as well as employers and employees
C. Effectively establish and follow policies and procedures, process paperwork in an organized manner, and coordinate business activities
D. Use all of the knowledge of massage therapy plus business and technology to perform day-to-day operations
What is the main difference between marketing and advertising?
A. Advertising is a broader term which covers company culture and positioning, market research, new business or product development, marketing and promotion, and public and press relations
B. The terms marketing and advertising have the same meaning
C. Marketing is a broader term which covers company culture and positioning, market research, new business or product development, advertising and promotion, and public and press relations
D. Marketing is a broader term which includes practice management, telecommunications, mailings, software, scheduling, and general office procedures
What is a business plan?
A. A written letter brought to a job interview which states goals for employment
B. A written document that describes the future path of a business
C. A written letter to an employer explaining reasons for resigning a position
D. A written document describing future personal life goals
Course Author
About the Instructor
Corrine Rubida, BS, LMT
Corrine completed her massage therapy training at Gateway College of Massage Therapy in 1997 and earned a Bachelor of Science degree in Healthcare Administration in 2012. She has been practicing and teaching massage therapy since 1997 and currently holds a massage therapy license in South Dakota. She is also a member of the ABMP. In 2002, Corrine founded the Center for Massage Therapy CE to make professional massage continuing education courses available both online and by mail. Since then, she has developed more than 100 home-study massage continuing education courses and has taught live courses for AMTA and the Gateway College of Massage Therapy.
